![]() Start looking for other resources in the community for continuity of care before your access ends. Some medical treatments and investigations require follow-up and will not be initiated just prior to graduation. As appointments are based on health professionals’ availability, we recommend booking this appointment early in your final term. This last visit will include any prescription renewals and a review of test results. If you are being followed by Health Services for specific concerns or ongoing care, we recommend booking a wrap-up appointment during your final term. To ensure a smooth transition of your healthcare, we suggest that you take the following steps:īook a final appointment at Health Services. ![]() You can consult the academic calendar to find the exact dates ( undergraduate calendar, graduate calendar) For example, if your classes end after the winter term, your access to Health Services ends on the last day of the winter term. When you finish your final term at Concordia, your access to Health Services will also end. Confidential records are stored in paper-based patient files that are maintained within the clinic’s premises. Patient records are maintained in a manner that strictly conforms to the regulations and recommendations of the Ordre des infirmières et infirmiers du Québec, the Collège des médecins du Québec, and the Ordre des Psychologues du Québec. Health Services is not responsible for the loss of information caused by technical failures related to the patient's device, software or internet provider. ![]() We also recommend that your device is protected against spyware, malware and viruses by having an up-to-date and active anti-virus program installed. We recommend using a secure, stable, private and password-protected Wi-Fi connection and advise against the use of public Wi-Fi. Patients should take all necessary measures to assure the security of their devices. While Health Services has taken every precaution to ensure confidentiality, some things are outside our control such as the security of a patient’s internet connection or electronic device (computer, laptop etc.). All phone appointments are held through secure landlines. It meets the government of Quebec’s high requirements for information security in the medical field. Video appointments will be held through Virtual Care at Concordia, a highly secure online platform that is powered by OnCall Health. Failure to do so will result in the cancellation of your appointment. You must complete and upload all medical forms at least 24 hours before your appointment. ![]() Watch this video for step-by-step instructions on how to add your signature to a form Please do not type your name in free text. On the appointment platform, use the name you prefer to be addressed by.
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